Legal

Privacy policy

Last updated: [DATE] · Effective: [DATE]

Fields marked [like this] are placeholders to be completed once the company is formally registered.

1. Who we are

Full Circle Labs ([Legal entity name], registered under number [Registration number] in [Country of incorporation], address: [Registered address]) is a professional consultancy providing services in product management, project management, software development advisory, operations, product marketing, agentic AI orchestration, and digital transformation.

For any privacy-related questions, contact us at: hello@fclabs.io

2. What data we collect

We collect only the information necessary to communicate with you and provide our services. This may include:

Contact information you provide voluntarily — name, email address, company name, and any message content submitted through our contact form or by email.
Basic usage data collected automatically when you visit our website — IP address, browser type, pages visited, and time of visit. This is collected via standard server logs and, if applicable, analytics tools.
Professional information you share in the course of engaging our services — such as information about your company, team structure, or business challenges.

We do not collect sensitive personal data (health, financial, biometric, or similar categories) through our website.

3. Why we collect it and the legal basis

We process your personal data on the following grounds:

Legitimate interest — to respond to your enquiries and assess potential engagement.
Contract performance — to deliver consulting services you have engaged us for.
Legal obligation — to comply with applicable laws and regulations.
Consent — where you have explicitly agreed to a specific use (e.g. being added to a mailing list).

We do not use your data for automated decision-making or profiling.

4. How we use your data

To respond to your contact form submissions and emails.
To provide, manage, and improve our consulting services.
To communicate relevant updates about our services where you have consented.
To comply with legal and regulatory obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Who has access to your data

Your data is accessed only by Full Circle Labs and, where necessary, trusted third-party service providers who assist us in operating our business (such as email providers or website hosting services). All such providers are required to handle your data in accordance with applicable data protection law.

We may disclose your data if required to do so by law or in response to valid legal process.

6. How long we keep your data

We retain your contact and enquiry data for as long as necessary to respond to your request and, where a business relationship is established, for the duration of that relationship plus any period required by applicable law. If no engagement follows an initial contact, we will delete or anonymise your data within 12 months.

7. Your rights

Under applicable data protection law (including GDPR where applicable), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal retention obligations.
Object to or restrict processing of your data.
Request portability of your data in a structured, machine-readable format.
Withdraw consent at any time, where processing is based on consent.
Lodge a complaint with the relevant supervisory authority in your country of residence.

To exercise any of these rights, contact us at hello@fclabs.io. We will respond within 30 days.

8. Cookies

Our website uses only essential cookies necessary for the site to function. We do not currently use tracking, advertising, or analytics cookies. If this changes, this policy will be updated and appropriate consent mechanisms will be implemented.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this privacy policy from time to time. Any significant changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact

Full Circle Labs
[Registered address]
hello@fclabs.io